🛍 Order Processing

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  All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  
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  You will receive another notification when your order has shipped.
  

🚚 Shipping Rates & Delivery Estimates

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  We offer standard and express shipping options.
  
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  Shipping charges for your order will be calculated and displayed at checkout.
  
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  Estimated delivery times:
  
  
  Standard Shipping: 5–10 business days
  
  
  Express Shipping: 2–5 business days
  
  
  

Please note: Delivery times are estimates and may vary based on your location and carrier delays beyond our control.

We want you to love your new look! If something isn’t quite right, we’re here to make it easy.

Returns

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  You may return items within 2 -5 days of delivery.
  
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  Items must be unused, unworn, unwashed, and with original tags/packaging.
  
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  Sale, clearance, or customized items are non-returnable.
  

Exchanges

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  We offer exchanges for size or color (subject to availability).
  
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  If your desired size/color is not available, a refund or store credit will be issued.
  

Refunds

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  Refunds are processed once we receive and inspect your returned item.
  
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  Refunds will be issued to your original payment method within 3–5 business days.
  
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  Shipping fees are non-refundable.
  

Return Shipping

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  Customers are responsible for return shipping costs, unless the item is defective or an error was made on our part.
  
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  Please use a trackable courier service for returns.
  

Non-Returnable Items

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  Worn, washed, or damaged items.
  
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  Items without tags or original packaging.
  
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  Final sale or discounted items.
  

How to Start a Return

1. 
   Email us at zarqaash3@gmail.com or 03070128700 with your order number and reason for return.
   
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   We’ll guide you through the return/exchange process.